Senior Manager, Food Safety & Quality Assurance

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

THE OPPORTUNITY

The Sr. Manager, FSQA will support Chipotle by partnering with our suppliers, distributors and other internal cross functional teams to ensure that world class restaurant food safety and quality assurance programs are implemented. This individual is a champion for the enhancement of quality assurance and food safety of high-risk categories including meat and poultry, dairy, and prepared foods as well as others as assigned by the Director of FSQA.  The categories managed by this manager are inherently high-risk to Chipotle's business relative to other categories and require specialized education, knowledge, and experience.

WHAT YOU’LL DO

• Responsible for the ownership and management of all FSQA documentation for assigned categories including product specifications, collection and review of 3rd party audits, allergen documentation, labeling, and vendor QA and food safety program documentation
• Conduct routine and "for cause" on-site assessments of each supplier and distribution operation included in this manager's categories.  Comprehensive audit reports will be written and kept on file detailing all observations and corrective actions related to each assessment.  Assessments will result in continued quality and safety performance of suppliers and other supply chain partners
• Manage the execution of product removals and recalls for all assigned categories and for communications from and to our distribution center partners
• Conduct investigations with restaurants and suppliers to resolve quality and food safety issues associated with assigned categories; investigating customer incidents related to assigned items
• Execute Vendor Performance tracking and scorecard program for assigned categories. Analyze and use data collected from Food Quality Reporting system to communicate opportunities and successes with suppliers
• Monitoring industry best practices and technology developments for assigned categories associated with quality, safety, and regulatory activities/trends that may impact Chipotle Supply Chain or restaurant operations.  Implement food safety improvements to recipes or processes such as inhibitor addition, microbiological interventions, etc... when risks have been identified
• Execute Vendor Performance tracking and scorecard program for assigned categories. Analyze and use data collected from Food Quality Reporting system to communicate opportunities and successes with suppliers
• Consult with FSQA Category Manager over DCs as necessary for assigned categories when matters related to Quality Inspection Program (QIP) execution arise with Distribution Centers

WHAT YOU’LL BRING TO THE TABLE

• Master’s Degree (MS) required (MS/PhD preferred)
• 5-8 years of experience in Food Safety and Quality Assurance - Microbiology, Meat Science or similar field
• 1-3 years of supervisory experience
• Training, certification and experience conducting supplier assessments both on-farm and in facilities including GMP assessments for packing and processing facilities.  Meat and Dairy focused.
• Comprehensive food safety and quality assurance knowledge of assigned categories of meats, prepared foods & dairy.  This includes but is not limited to quality, food safety, regulatory requirements, food science, and food preparation
• Training, certification and experience and strong working knowledge of USDA and FDA regulations, GAPs, GMPs, Food Code, HACCP, SSOPs
• Experience with sensory evaluation of meat & dairy items
• Excellent analytical and problem-solving skills and the ability to collect and utilize data to create reports for management
• Excellent written and verbal communication skills with the ability to effectively communicate within all levels of the company and with suppliers
• Excellent organization skills and the ability to multi-task. High level of attention to detail and accuracy
• Ability to work both independently and as part of a team. Able to work while traveling as well as in an open office environment
• Be driven to continuously improve, be self-motivated, manage time constraints, and meet deadlines
• Knowledge of and the ability to use a PC and Microsoft Office Suite
• Have a working understanding of domestic and international regulations related to nutrition and allergen policy
• Be able to perform occasional QA and sensory evaluations on a variety of foods including highly spicy foods, animal proteins, and other ingredients as required.
• Experience in the QSR industry preferred.
• Ability to monitor the online Food Quality Reporting System including some weekends and holidays.
• Ability to travel (up to 80%)
• Willing to work on programs and projects outside of one’s responsibility to assure the job gets done
• Able to travel to distribution centers and suppliers to conduct audits and quality evaluations.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $147,000.00–$217,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.  

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.