Senior Manager, Food Safety & Quality Assurance (Produce)

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

As the Produce Senior FSQA Manager, you will help to ensure that all fresh produce and raw agricultural ingredients for Chipotle Mexican Grill (CMG) Restaurants in the U.S. and Canada are grown, harvested, packed, and processed in accordance with Chipotle Food Safety and Quality standards. This position requires 50-60% travel (with up to 80% during peak season, and last-minute travels depending on business needs) to agricultural areas throughout the United States and on occasion, internationally. The Sr. Manager will assess and mitigate risks in the CMG supply chain and build relations with FSQA counterparts at CMG supplier locations.

This is a great opportunity to make tangible progress in overall Produce Food Safety at CMG and in the industry.  This individual will build upon the existing Produce FSQA Program, lead the supplier auditing program, and create strategies to reduce risks at each node of the produce supply chain. This position provides an opportunity to mentor, train and develop analysts to be future leaders and serve as a subject matter expert for internal stakeholders. This is a unique opportunity for individuals who love to get out in the fields and processing plants to intimately understand the nuances of CMG’s complex supply chain and tailor FSQA programs that keep CMG at the forefront of food safety.

WHAT YOU’LL DO

• Manage the overall FSQA strategy for the CMG Produce Category, execute against department, and company goals.
• Conduct routine (and for cause) visits to produce supplier operations and assist in improving supplier programs.
• Execute timely audit report creation and closure of associated non-conformances.
• Develop and manage second party audit programs; train contract auditors on CMG standards and CMG audit expectations.
• Monitor and analyze Food Quality Reports to identify potential issues in produce safety and quality. Proactively collaborate with suppliers to increase compliance, thus improving guest and restaurant team member experience.
• Manage CMG Produce Team travel schedules and provide support to analysts on supplier issues.
• Lead the calibration of supplier scorecards, CMG FSQA Produce Manual, and digitization of product specifications.
• Assist or lead traceability efforts with CMG Traceability and Quality Management Systems Team.
• Stay abreast with current trends in the produce industry and provide detailed recommendations pertaining to CMG produce and procedures to mitigate risk.
• Represent CMG at Industry Conferences and serve on technical committees to advance the overall agenda of food safety.
• Assist Manager to cross train analysts, playing a critical role in making the produce team a well-rounded and focused team.
• Hold team accountable for keeping internal programs updated (GFSI List, restaurant food quality reporting trends, Approved Master Supplier List, CAPA, FSVP and Import Alert Updates, DC Inspection Protocols, Risk Assessments, and other programs as assigned)
• Proactively identify potential trends in quality issues based on historical data and weather patterns. Engage with suppliers and DCs to proactively mitigate quality issues by providing actionable data.

• Present quarterly produce updates at Food Safety Advisory Council Meetings.
• At the direction of Sr. Director, assists on report generation, KPI creation, and presentations for the team.
• Note: This is not a desk job, the expectation is for the individual to intimately understand the supplier base by being on site in the initial onboarding and then tapering down the visits based on risk and business needs.

WHAT YOU’LL BRING TO THE TABLE

• Bachelor of Science in Food Science, Food Microbiology or related technical field required--Master’s degree preferred.
• Minimum 7 years’ experience in food/agriculture industry performing activities directly related to food safety (FSQA Strategy, Auditing, quality inspections, risk reduction, mentoring of team, development and implementation of new programs, etc.)
• Strategic thinker: ability to navigate difficult conversations, relationship building with internal and external stakeholders, mentor team members, ability to identify gaps in current programs and elevate the programs to the next level.
• Familiar with major produce suppliers and DCs in MX and USA, have existing relationship with industry professionals and professional groups such as CPS, LGMA, etc.
• Accustomed to working with FDA, USDA, State and Local Regulatory Agencies.
• Bilingual in English/Spanish preferred
• Proven ability to develop and implement programs that improve food safety and quality monitoring.
• Ability to analyze data, perform statistical analysis, proficient in MS Office.
• Self-starter: has the motivation, discipline, and mindset to get things done and in the right way, no matter what the situation is.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $147,000.00–$217,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.  

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.