Manager, Workforce Management - Volume & Labor

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

This opportunity focuses on leading data-driven workforce planning and labor optimization efforts to support business performance. The role is responsible for developing forecasting models, analyzing workforce and volume trends, and partnering cross-functionally to align staffing strategies with operational and financial goals. It also plays a key role in monitoring labor performance, driving continuous improvement initiatives, and ensuring compliance with labor standards. The position provides strategic insights and reporting to senior leadership to inform decision-making and enhance productivity.

WHAT YOU’LL DO

• Develop and manage labor forecasting models and algorithms based on business trends and volume projections

• Analyze volume and workforce data to optimize staffing levels and improve productivity

• Partner with operations, finance, and HR to align labor strategies with business goals

• Monitor labor performance metrics and implement improvements as needed

• Lead workforce planning initiatives and continuous improvement efforts

• Ensure compliance with labor laws, policies, and company standards

• Provide reporting and insights to senior leadership on labor performance

WHAT YOU’LL BRING TO THE TABLE

• BA/BS Industrial Engineering, Business Admin, Finance, or related field (or equivalent experience)

• 5+ years of experience in workforce management, labor planning, labor standards creation, or related field

• Strong analytical and problem-solving skills

• Experience with workforce management systems and data analysis tools (UKG WFM Pro preferred)

• Deep understanding of how labor and human movement affect business outcomes

• Ability to influence and collaborate across multiple functions 

• Advanced data analysis and forecasting

• Strategic thinking and decision-making

• Effective communication and stakeholder management

• Attention to detail and organizational skills

• Ability to manage multiple priorities in a fast-paced environment

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $114,000.00–$160,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.  

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.