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General Manager

London, United Kingdom

70/72 King William Street, EC4N 7HR

Overview

Our crew members enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our crew members are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Chipotle, customer satisfaction is our highest priority, our crew members play an integral part in establishing a positive relationship with each of our clients.

  • Full Time
  • Varies Mid-Senior
  • No Travel

Cultivating the Best You Cultivating the Best You

Start Here, Grow Here

We love promoting from within. In fact, over 80% of our leaders started as Crew Members and have found a career at Chipotle.

  1. Crew, Full Time $44,300 Crew, Full Time Chart
  2. Kitchen Manager $49,200 Kitchen Manager Chart
  3. Service Manager $52,400 Service Manager Chart
  4. Apprentice $70,000 Apprentice Chart
  5. General Manager $89,900 General Manager Chart
  6. Restaurateur $113,500 Restaurateur Chart
Base Pay

The company-wide averages reflected above are for illustrative purposes only; actual individual compensation will vary based on performance and other factors.

Rewards

Position Persona

What makes a successful General Manager? Check out the traits we’re looking for and see if you have the right skill level.

Traits
  • Entrepreneurial
  • Goal-oriented
  • Good listener
  • Leadership
  • Proactive
  • Problem-solver

Quote

“We garner amazing results but it wouldn’t be possible without bringing that family-like culture to the table.“

- Haris Khan, VP, Operations Services

Let’s talk details

See what being a General Manager is all about, from daily responsibilities to general requirements

General Manager (22015372)

Description
Position Summary:  Leads the successful day-to-day operations of the restaurant.  Trains and develops crew, provides exceptional customer service, and maintains budgets set by the General Manager.  Works shoulder-to-shoulder with the General Manager to prepare for the General Manager role as his/her next position with the company.
 
 
 
In addition to following Chipotle’s policies and procedures, principal accountabilities include, but are not limited to:
 
•    Leading the restaurant team in successful day-to-day operations
•    Identifying talent, interviewing, and hiring new Crew
•    Participating in personnel decisions regarding the restaurant team, including transfers and terminations
•    Training and developing the restaurant team, especially Kitchen and Service Managers
•    Building sales and managing the restaurant budget
•    Assisting the General Manager in performing administrative duties including payroll, inventory, food ordering, proper cash handling, etc. 
•    Writing schedules that meet the needs of the business so that a great customer experience is delivered while maintaining financial responsibility
•    Leading by example and being a role model of the standards and behaviors consistent with Chipotle’s values and culture
•    Successfully communicating company changes/focus to the team
•    Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations
•    Maintaining a clean restaurant with excellent quality food and customer service 
•    Maintaining cleaning and sanitation standards within the restaurant 
•    Assisting with local store marketing opportunities
•    Ensuring that employees are paid properly, receive appropriate benefits, and are prepared for additional career opportunities
•    Acting as General Manager when General Manager is not present in restaurant
 
Qualifications:  Education/Training
•    A.A. in related field  or an equivalent in education and experience
•    B.A./B.S. preferred
 
Knowledge/Skills
•    Ability to develop positive working relationships with all restaurant personnel 
•    Ability to speak clearly and listen attentively to guests and employees
•    Ability to speak, read, and understand the primary language(s) of the work location
•    Knowledge of and the ability to use a PC and Microsoft Office Suite
•    Ability to adapt and succeed in a fast paced environment
•    Ability to provide exceptional customer service
•    Ability to lead and develop people
 
Work Experience
•    Experience in a supervisory role in the restaurant industry preferred
•    Experience as Chipotle Service Manager preferred
 
Travel
•    Minimal
 
 

Primary Location: England - London - 3422 - King William St-(03422)

Work Location:
3422 - King William St-(03422)
70/72 King William Street
London EC4N 7HR

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