Manager, Regulatory Food Safety

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

As the Manager, Regulatory Food Safety, you will be responsible for strategically leading and optimizing Chipotle’s regulatory food safety initiatives, including managing third-party audits and health department relations. You will serve as a subject matter expert, supporting operations in crisis management and ensuring compliance with health and safety standards. You will provide strategic guidance on cleanliness, food safety, and data-driven-decision-making to drive continuous improvement and achieve our food safety goals. Additionally, you will lead a team of Senior Analysts and Analysts to execute on the day-to-day operations within the Regulatory Food Safety space.

WHAT YOU’LL DO

• Lead and build automation strategy efforts to enhance food safety processes and efficiency.
• Drives business outcomes from within MSAs for pest control vendors, our food safety digital solution provider, and 3rd party audit program and manages the platforms’ function.
• Manage CMG’s third-party audit program and strategy, ensuring compliance with all regulatory and internal standards.
• Manage the partnership and effectiveness of our digital food safety solution, driving real-time compliance.
• Manage CMG’s health department variance program, ensuring compliance with custom regulatory allowances.
• Navigate and lead escalated Health Department and regulatory situations such as illness allegation, complaints, investigations, and plan reviews, ensuring a swift and proactive response.
• Develop and maintain a proactive health department rapport and strategy to enhance long-term regulatory relationships.
• Provide direct SME support to operations teams in managing and mitigating imminent health hazards. Helps manage thru restaurant crisis and make risk-based decisions. 
• Offer technical guidance on procedures related to cleanliness, food safety, and operational standards to ensure continuous improvement.
• Provide essential data and insights to the business to guide decision-making and support food safety goals.
• Manage the food safety professional internship program, fostering growth and hands-on experience for future food safety leaders.
• Lead and guide the team to achieve seamless communication and consistently deliver quality work.

WHAT YOU’LL BRING TO THE TABLE

• B.S. in General Science, Food Science and Technology, Business Administration, or Human Nutrition required.
• CP-FS and REHS/RS; ServSafe Manager Certifications required.
• 10 years of experience in Food Safety, Restaurant Operations, Quality Assurance, Crisis Management required.
• 5+ years of supervisory experience required with a demonstrated ability to lead a high-performing team with strong morale and engagement.
• Exceptional written and verbal communicator with executive presence; simplifies complex topics and drives alignment across teams.
• Proven track record of delivering operational efficiencies and automation to streamline food safety programs, reduce cost, and enhance regulatory compliance.
• Experience in ownership of MSAs and vendor governance for pest control, digital food safety platforms, and third-party audits, including SLA/KPI management, QBRs, and performance/cost optimization.
• Ability to build and maintain proactive relationships with local and state health departments across multiple jurisdictions.
• Ability to travel and be on call after normal business hours.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $98,000.00–$137,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.  

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.