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Manager, Quality Engineering

Columbus, Ohio 500 Neil Ave, 43215

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

As the Manager, Quality Engineering, you will be responsible for the overall test strategy and execution to ensure efficient, high-quality product deliveries. You will lead a team of test engineers in the design, documentation, and implementation of quality processes. This role is also responsible for improving test reliability, automating testing, and aligning software with best practices, ultimately enhancing product quality.

WHAT YOU’LL DO

  • Strong candidates are motivated by what they can achieve, growth they could experience and how they will impact the company.

  • Establish, communicate, and implement the overall test strategy to our business partners and IT Leadership.

  • Lead a team of Test Engineers in the design, documentation, and implementation of required quality processes, standards and best practices while driving a culture of professionalism, high performance and accountability, support, and development.

  • Leverage key performance indicators to monitor and gauge performance, providing feedback and support as needed to drive performance.

  • Direct the implementation of continuous quality improvements across the team to improve reliability of tests, improved speed in remediation of issues, alignment with software requirements and proactively measures overall quality of the product.

  • Directs team in proper root-case analysis and other problem-solving techniques to identify corrective actions and process improvements for the team.

  • Lead the integration of Quality standards and procedures directly into the product development process.

  • Collaborate with development teams on creating and enhancing current quality standards and processes.

  • Collaborate with Scrum Masters to ensure clearly defined user stories, product definition and acceptance criteria.

  • Assess and communicate risks based on complexity, resource, and timeline constraints.

  • Implement agile testing methodologies in the software development lifecycle, which includes in-sprint automated testing from unit to functional.

  • Implement and maintain software deployment and release best practices.

  • Define quality metrics used to assess code promotion from development environments, staging and production.

WHAT YOU’LL BRING TO THE TABLE

  • Bachelor's Degree (BA/BS) from 4-year college or university preferred.

  • 8-10 years of experience in a software quality/testing role.

  • 3-5 years of supervisory experience with a proven ability to drive a culture of high performance, accountability, support and development.

  • Experience defining and implementing test automation strategies.

  • Solid understanding of new software quality trends and best practices.

  • Proven track record implementing Agile methodologies and delivering high-quality solutions.

  • Strong facilitation skills.

  • Experience coordinating and driving a quality assurance across an organization.

  • Proven ability to build relationships, collaborate with and influence cross-functional teams across product line boundaries.

  • Excellent written and verbal communication.

  • Ability to effectively and efficiently manage through complex problems.

  • Enjoy minimal travel.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $112,000.00–$155,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.  

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. 

Job IT Quality Assurance Job Posting 10/23/2024 Job Number JR-2024-00018707

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