IT Service Center - Internship
Columbus, Ohio 500 Neil Ave, 43215CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
Chipotle’s IT Service Center (ITSC) isseekinga proactive, self-directed Information Technology Intern to join our team. In this role, you will partner closely with the ITSC and support the Support Planning Team, gaining hands-on experience in enterprise support for a global restaurant organization. The ideal candidate excels at diagnosing and resolving technical issues, quickly learns new tools and technologies, and contributes to delivering projects on time.
WHAT YOU’LL DO
Contribute to ongoing initiatives that enhance the employee IT support experience
Triage escalated support tickets andengagetheappropriate Tier2 technical teams
Partner with upstream technical teams on cross-functional initiatives
Adhere to established procedures and processes for restaurant support operations
Investigate technical issues and recommend practical solutions
Assistin developing reports and performing support trend analysis
Coordinate with vendor/technical partners to support restaurant operations
WHAT YOU’LL BRING TO THE TABLE
Education:
High School Diploma or GEDrequired
Currently pursuing an associate’s orbachelor’s degree in InformationTechnology, Computer Science, Information Systems, or related field
Basis understanding of ticketing systems and support practices,or willingness to learn
Goodtimemanagementskills
Excellent problem-solving and troubleshooting skills
Strong communicationand customer service skills
Able to work independently and as part of a team
Able to learn quickly and adapt to changing technology
PAY TRANSPARENCY
Pay rate is $20 per hour, depending on skill level, experience, and/ oreducation. Compensation offered is also subject to local wage and hour laws.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.