Analyst, Unemployment Compliance

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

As the Analyst, Unemployment Compliance, you will be responsible for responding to unemployment claims received and providing pertinent details regarding employee separations within the timeframe allowed by the appropriate state or internal procedures. You will also play a key role in supporting broader employment compliance efforts across the People Operations team, including employment eligibility monitoring, case resolution, and employee data management. The ideal candidate will be detail-oriented, extremely organized, and possess the ability to meet tight deadlines.This role must become a subject matter expert in Chipotle’s policies and procedures that support unemployment processes.

WHAT YOU’LL DO

• Respond to unemployment claims within required timeframes and provide all necessary supporting documentation.
• Respond to state adjudicator calls and decisions, and serve as a liaison for unemployment hearings.
• Coordinate the review and analysis of unemployment claims in partnership with a third-party vendor, handling highly confidential information with appropriate discretion.
• Prepare and maintain standard operating procedures.
• Provide a monthly team scorecard reporting on unemployment claims filed, claim status, and additional actions.
• Support incoming inquiries regarding verification of employment, verification of income, and state audit requests.
• Furnish unemployment-related information, as requested, by other teams across the organization.
• Support other projects and initiatives related to compliance, employment eligibility, onboarding, and employee data management, as needed.

WHAT YOU’LL BRING TO THE TABLE

• Bachelor's Degree from a 4-year college or university, or equivalent work experience required.
• 2 to 4 years of experience in Human Resources, Employment Compliance, Unemployment processing, or other related field required.
• Restaurant and/or retail experience highly desired.
• Excellent analytical and research skills with attention to detail.
• Intermediate knowledge in Microsoft Office suite, specifically Word, Outlook, and Excel. Excel experience to include functions and formulas with the ability to create new reporting.
• Experience with Alteryx and/or Power BI preferred.
• Experience with Kronos, Workday and ServiceNow (or other case management software) preferred.
• Strong time management and exceptional customer service skills.
• Strong written and verbal communication.
• Demonstrated experience as a project team member.
• Ability to work a flexible, full-time schedule to include days, evenings, weekends, and holidays.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $24.52–$31.02. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.  

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.