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Senior Data Scientist, Digital & Customer Insights and Analytics

Newport Beach, California 610 Newport Center Drive, 92660
Senior Data Scientist, Digital & Customer Insights and Analytics (23049364)



Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.



As the Sr Data Scientist of Digital & Customer Insights and Analytics, you will be responsible for analyses and insights on CRM, Personalization, and the Chipotle rewards/loyalty program. A non-negotiable for the analytics organization is the focus on insights and not mere information delivery. The work entails going deep into any/multiple given area(s) within digital, crm, customer and loyalty and mine for insights. This will require the Sr Data Scientist to work through the full cycle of the project from inception to development to presenting findings to cross functional stakeholders. Scope of work will vary from analyzing different cuts of data to digging deeper into the why’s and developing segmentation using supervised and unsupervised learning approaches. Story telling using the right visualization to lead clarity to presentation is a big part of the role.



In addition to following and supporting Chipotle’s policies and procedures, principal accountabilities include, but are not limited to:

·       Use SQL to query a relational or cloud-based data environment.

·       Use Python to perform data wrangling and creating a dataset ready for analyses, modeling, reporting or visualization.

·       Use statistical techniques such as hypothesis testing, experimental design clustering, regression etc as needed for various analytics projects.

·       Perform crm campaign and customer journey analyses with a focus on measurement of incrementality (with a control or development of a counterfactual model).

·       Work with vendors to perform POCs and move the analytics function ahead by researching new tools, techniques and improving team abilities.

·       Collaborate with the broader Analytics & Insights teams work on organizational initiatives and also helping junior members on the team.



  • Bachelor's Degree (BA/BS) with a quantitative background, such as Mathematics, Statistics, Physics, Engineering, Computer Science, Economics preferred.
  • 5+ years of experience as a data scientist in a consumer retail environment.
  • Expert SQL skills and a good understanding of databases to write custom queries and using platforms such as Snowflake, Databricks and Azure.
  • Strong Python skills.
  • Familiarity using advanced statistical techniques and concepts (regression, distributions, statistical tests, design of experiments etc.).
  • Proficient in data analysis, insights generation, presentations data-storytelling.
  • Previous experience working with digital and customer data supporting crm/loyalty teams preferred.



Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,250 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on the 2023 list for Fortune's Most Admired Companies and Time Magazine's Most Influential Companies. With over 110,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit



A reasonable estimate of the current base salary range for this position is $126,000-176,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more.  Visit


Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.


Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need assistance or an accommodation due to a disability.

Primary Location: California - Newport Beach - 9998 - 610 Newport Office-(09998)

Work Location:
9998 - 610 Newport Office-(09998)
610 Newport Center Drive
Newport Beach 92660

Job Information Technology Job Posting 12/14/2023 Job Number 23049364

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