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Product Owner

Newport Beach, California 610 Newport Center Drive, 92660
Product Owner (21038299)



The Product Owner is a customer advocate for the Chipotle digital experience. This person will partner with their respective Product Manager and cross-functional stakeholders to support the execution of product vision, strategy and roadmaps. They will be able to clearly articulate customer value and business goals to development teams, UX and stakeholders. The Product Owner will be passionate about delivering excellent customer experiences and driving Chipotle to become a premier digital brand. The Product Owner leads and represents their owned product in Scrum Ceremonies: defining Sprint Goals, driving grooming sessions, prioritizing the backlog and writing quality user stories for scrum team(s) to develop against. Finally, this person will thrive in an agile, highly-collaborative, fast paced environment with motivated team members that want to cultivate a better world. 



In addition to following Chipotle’s policies and procedures, principal accountabilities include, but are not limited to:

  • Partner with the Product Manager to understand usability, market research, competition, KPIs, trends and technology for opportunities to be a champion for the customer and drive incremental sales growth 
  • Participate in discovery sessions for new features and projects. Contribute domain knowledge and technical expertise
  • Break down complex, nebulous concepts into clear, actionable User Stories with detailed acceptance criteria outlining key customer use cases and dependencies 
  • Responsible for working with cross-functional teams to implement improvements and remove impediments that have implications across the department. Support the Scrum Team as the escalation point and help resolve blockers
  • Take complete ownership of the product backlog and lead grooming sessions as the Subject Matter Expert (SME) and define feature priorities
  • Set Sprint Goals for the Scrum Team, track deliverable timelines and communicate delivery dates to stakeholders
  • Continuous monitoring of product feature performance, “Voice of the Customer” results for their product, and make iterative recommendations 
  • Demonstrate technical proficiency in team’s functional area. Has the natural curiosity to ask inquisitive questions and uncover additional use cases and dependencies
  • Responsible for assuring a level of quality has been achieved by validating that the Story meets acceptance criteria and has met acceptance tests prior and post-production launch verification 




  • Possess a B.A./B.S., or an equivalent in education and experience   
  • 3-5+ years of direct-to-consumer (D2C) digital Product Management, Product Ownership, progressive work experience with active experience in both Waterfall and Agile environments and with Scrum methodology
  • Skilled at creating high-quality customer/business requirements, and partnering with stakeholders, application developers, UX/UI and vendors through the discovery and development process
  • Exceptional collaboration and communication skills (verbal and written) and has the ability to lead through influence
  • Highly motivated to drive the product execution process from discovery to launch and works cooperatively with others across the org
  • Extensive experience with Rally, Jira, Confluence or similar product management tools


  • Technical expertise with ability to understand broader business needs and strategy
  •  Experience with Google Analytics, Adobe Analytics, A/B Testing, Product Analytics software tools
  • Proactive approach to identifying and solving issues that will impede success of the products
  • Strong organizational skills with ability to develop plans, set objectives, and manage to results 
  • Scrum Product Owner certification (CSPO) preferred
  • Ability to work in a collaborative, dynamic team environment and able to multi-task with changing priorities in a cross-functional environment
  • Ability to work effectively under very broad direction with minimal supervision. Ability to meet deadlines in a fast-paced and challenging environment
  • Excellent organizational, presentation, interpersonal and time management skills
  • Strong analytical, problem solving, process, and gap analysis skills


Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,850 restaurants as of June 30, 2021, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2021 lists for Forbes' America's Best Employers and Fortune's Most Admired Companies. With nearly 102,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM.



Food served fast does not have to be a typical fast-food experience.  Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

Primary Location: California - Newport Beach - 9998 - 610 Newport Office-(09998)

Work Location:
9998 - 610 Newport Office-(09998)
610 Newport Center Drive
Newport Beach 92660

Job Information Technology Job Posting Dec. 27, 2021 Job Number 21038299

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