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Product Manager, Digital Restaurant Experience

Newport Beach, California 610 Newport Center Drive, 92660
Product Manager, Digital Restaurant Experience (23028794)



Food served fast does not have to be a typical fast-food experience.  Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.



As the Product Manager, Digital Restaurant Experience, you will set the strategy and drive the roadmap for owned product line. You will work closely with our operations, systems and infrastructure teams, agile development teams, and key vendor partners to define and prioritize features, as well as build, launch, and iterate on new capabilities in order to deliver quality products. Also, owning the management of a single product line as well as managing broader initiatives that impact technology-driven guest and crew experiences in our restaurants.



  • Develop customer-centric (restaurant guest and crew member) product roadmap for digital experiences related to restaurant capacity management, order fulfillment, pickup and delivery.
  • Work in product teams along with product designers, owners, and engineers, to prioritize and execute on a roadmap that deliver business goals.
  • Collaborate with key stakeholders across the enterprise to gather functional feature requirements and manage stakeholder expectations.
  • Perform qualitative and quantitative research, as well as use available data, analytics, user testing, and market research to inform roadmap, feature prioritization and backlog.
  • Partner with cross functional stakeholders across the business to execute quick turn POCs to Create the Future for Chipotle, our customers, and our crew. 
  • Own product vision and objectives - communicate business value.
  • Closely follow industry standards and benchmarks and promote continuous improvement. 
  • Generate tracking and reporting on product KPIs and feature performance.



·       Bachelor's Degree (BA/BS) from 4-year college or university preferred.

·       3-5 years of product management experience in an agile environment

·       Strong understanding of software development processes, experience reviewing UX design, user flow and wireframes. Experience using an agile tracking tool like Rally or Jira.

·       Ability to multi-task effectively and work successfully in a fast-paced environment.

·       Previous experience with location-based technologies and Large Language Model (LLM) powered products is a plus.

·       Ability to establish strong relationships and work effectively with RSC and Operations Leadership and cross functional teams. Excellent written and verbal communication skills coupled with solid listening, facilitation, and presentation skills.



Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,000 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2022 list for Fortune's Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit



A reasonable estimate of the current base salary range for this position is $126,000 to $ 176,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more.  Visit

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Primary Location: California - Newport Beach - 9998 - 610 Newport Office-(09998)

Work Location:
9998 - 610 Newport Office-(09998)
610 Newport Center Drive
Newport Beach 92660

Job Information Technology Job Posting Aug. 07, 2023 Job Number 23028794

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