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Lead, IT Quality Assurance

Columbus, Ohio 500 Neil Ave, 43215
Lead, IT Quality Assurance (21028343)



The IT QA Automation Lead is responsible for leading and managing manual, automation, and performance testing activities and leading testing teams for CMG Restaurant Support and Corporate Support systems. This role supports the QA Test Manager to ensure QA team members understand testing protocols and adheres to standard software development as well as software testing methodologies and risk management principles. This role also works with product and IT team to review and analyze project scope and requirements; builds, manages, and communicates/coordinates test strategy, test plan, and test scripts (manual or automation), and executes them. This role manages QA or production defects and builds regression suite by utilizing automation tool, and also manages and leads testing standard, process, and people to achieve the team as well as organization goals. It is expected that this role will be responsible for building and maintaining onboarding documents and training new members and implementing the QA vision.



In addition to following Chipotle’s policies and procedures, principal accountabilities include, but are not limited to:

Collaborate with Product Team to ensure clearly defined user stories, product definition, and acceptance criteria.

"Lead triage meetings, coordinate re-testing and validation, define and lead reporting and tracking.

Provide training related to testing tools as well as test management tools, test execution process, and defect management process to internal or external teams. "

Participate in both the current and future state of test planning and execution, including, but not limited to, functional, integration, and regression testing.

Validate that user expectations are achieved during the testing process. Document software defects using a bug tracking system and report defects to software developers and project managers.

"Develop test plans, scenarios, scripts, or procedures for multiple projects of varying size.

Build report and matrices to improve user experience as well as testing process."

Perform manual or automation testing on various software systems.

Manage contingent resources and activities of Quality Assurance contractors including hiring, training, and evaluations.

Coordinate and assist in QA and User Acceptance testing.

Other duties as assigned by supervisor, which may include helping others in the same or different departments.



BA/BS degree focus on IT, Computer Science, Software Engineering, Computer Engineering or an equivalent combination of education and experience.

5-8 years of Work and Supervisory Experience

UiPath, PSM, PSD, PSPO Certifications Required

Excellent written, oral, and interpersonal communication skills.
Excellent MS for reporting and documentation.

Leading and managing Manual Testing frameworks, standards, process and documentation.
Leading and Managing Automation Testing framework using UiPath, Ruby Cucumber and TagUi.
Proficiency on test management tools such as Jira, Rally, MTM/TFS (qTest) and ALM


Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,850 restaurants as of June 30, 2021, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2021 lists for Forbes' America's Best Employers and Fortune's Most Admired Companies. With nearly 102,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM.



Food served fast does not have to be a typical fast-food experience.  Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

Primary Location: Ohio - Columbus - 8890 - 500 Neil Ave-(08890)

Work Location:
8890 - 500 Neil Ave-(08890)
500 Neil Ave
Columbus 43215

Job Information Technology Job Posting Sep. 30, 2021 Job Number 21028343

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